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  • June 21st, 2010

    Follow the directions carefully

    Customer calls and asked for my opinion about how he has been subjected to hair drug testing over the past 2 months and they do them as random as they do urine drug test. So he proceeded to inform me that he drinks on a regular basis and does not do drugs. So I explain what products we have to offer for alcohol (almost all of our products).

    He went on about how he has been failing even when using other products. So, we decided it would be best if he tried the Folli-Kleen Intense Hair Cleanser. I explained the “ins and outs” what to do and not to do while using this specific product. I received a phone call a week later, he was yelling at me. He said he tested positive for alcohol. I calmed him and asked him to explain what he did.

    He said he followed all directions. He said he was having a bad hair day so he threw some hair spray and gel onto his hair before he left the house to go take his test. I cut him off and said, “Ok, that is the problem sir. When you put the hair product in your hair before you left all you did was add alcohol to your hair.” The staff here at Detox Shops explains to all of our customers not to use anything in their hair after using the detox shampoo. So, we agreed he should order another and not use anything the next time he goes for a hair follicle.

    Needless to say due to human error he failed the first time. About a week later I received and email from this gentleman stating he passed. Just another satisfied customer.

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