Our customers do a lot of extreme things. Sometimes they do not even realize what they do. I had a customer call me one time.

“Hi, do you guys carry powdered urine?”

“No, I’m sorry we have pre-mixed synthetic urine, but not powered.”

“Ehh, I like the powdered urine better. Thank You. Bye.”

2 weeks later the same customer called:

“Ma’am I called you about 2 weeks ago asking for powdered urine, well I found some in a head shop around my area. I have been hearing about a lot of home remedies and one thing I heard about was something called Certo. You mix it with water and drink it before your test and it’s supposed to help you pass. Well, I mixed the urine with water and mixed the Certo with water. I drank the Certo just incase if for some reason I couldn’t use the urine. So I get to the drug testing place and start feeling a little sick. I thought it’s just the Certo doing it to me. I took my test with the powdered urine. I threw up a couple times because I felt sick and I’m really happy nothing happened to me because after I failed my test I realized that I had drank the powdered urine and used the Certo as the urine sample. Wow! I felt embarrassed, ashamed and stupid. Now I look back and laugh at the whole situation.”

“Crazy story, I don’t think anyone else would ever be able to do something like that. Next time I will try your synthetic urine.”