Customers need to be very careful with reading the information on our website and following the directions of the products. One time a customer called and was very upset because she purchased on of the products and failed her hair test:

“Hi, I bought the Zydot shampoo and I failed my test. All of my friends used it and it worked for them, but for me it did not. I purchased one box and followed the directions. I used it an hour before my test. They took the sample about 3 hours after I used it. I told a couple friends this story and they couldn’t believe that I failed because they passed.”

“Ma’am did you use it exactly how you were supposed too?”

“Yes.”

“How long is your hair and thick is your hair?”

“Um, it is almost down to my butt and very thick.”

“You only used one box?”

“Yes.”

“Well there’s the reason you did not pass. On our website it says for every 5 inches of hair use one box of the shampoo. If you hair is 20 inches, you would have needed 4 boxes to cover your whole head. In order to conceal the toxins, the shampoo has to penetrate all of your hair.”

“Wow, I just skimmed through the page and did not pay any attention to that. Now that I know can I order 4 boxes because they are letting me re-test.”

She placed an order, took her test and passed. Make sure you are really careful reading the directions and useful hints on your website. They really make a difference in the results of your test.